February 28th, 2010

“Fat” PS3s Down For Indefinite Period

This article was written by: Jordan Silverthorne (Silverthorne)

(Image via Kotaku)

PS3 users around the world are currently experiencing a debilitating error that prevents their consoles from signing into the PlayStation Network.  This error is affecting online gameplay for many, and even offline gaming for some titles with dynamic trophy support.

On Twitter, Sony has responded to the complaints by assuring users that they are looking into the problem:

We’re aware that many of you are having problems connecting to PSN, and yes, we’re looking into it. Stay tuned for updates.

Meanwhile, reports to Sony seem to indicate that 120GB and 250GB “Slim” models are continuing to operate normally, meaning that this issues is only affecting the older “fat” consoles.  The fact that this issue is affecting consoles that aren’t connected to the Network could indicate a major Y2K-style bug within the hardware or firmware.  Kotaku reports that the issue may be related to the calendars on older PS3s; many are reporting that the date has reset on their consoles.

UPDATE: Fellow writer Patrick Talbert alerted me to this post on NEOGaf that explains the issue quite clearly:

Here’s what’s going on right now: something with the PS3′s internal clock has borked in some pre-slim models. This is not a PSN issue; it has to do with your PS3′s clock. This clock is NOT related to the OS clock. It seems to be a leap year bug. Setting your clock ahead will do nothing. All PS3s around the world were affected at the exact same time.

Does this affect me?

-If you have a Slim PS3, you’re good to go. Continue playing it as normal.
-If you have a “fat” PS3, you may be affected. Some fat PS3s have worked ok, but it seems a good majority have been bugged.

What does this bug mean?

-If affected, your date and time has been set to a random past date. This prevents you from signing into PSN, playing any PSN games, or using any DLC. Your trophies will also not display correctly or be able to sync.

How do I fix it?

-You can’t. Even if you don’t sign into PSN, it won’t help. This is a hardware issue.

So, what do I do?

-Wait 24 hours. Other products that have had similar bugs have corrected themselves after the “bugged” day. On Monday around 8pm central time, all PS3s will automatically correct themselves…maybe.

-If that doesn’t work, we’ll need a firmware update from Sony, which should be a pretty important priority for them right now.

Did I lose my data/themes/etc?

Your save data/games/dlc/themes are fine. They’ll be fixed when the PS3 is fixed. Trophies are uncertain right now, but they’ll be fine if you’ve synced them before the PS3 was bugged. Unsynced trophies are an unknown right now.

If I have a bugged PS3, can I still use it?

It’s probably not a good idea, as I have no idea what will happen to the trophies you earn during the bugged time. Movies/media will work fine.

Gaming . Playstation 3 . Sony