Now any downtime of PSN or Xbox Live aren’t really that critical if you’re honest. But at least in the the case of the Microsoft service you have to pay to play online. As a PlayStation owner you can pay extra money for PlayStation Plus. And Nintendo’s multiplayer servers remain wholly free.
Realistically it is unreasonable to ask for or expect compensation for any sort of downtime in the online servers. Even though I am flumoxed as to why Sony’s is lasting so long. However I do think that for an outage as long as this Sony could earn themselves a few brownie points here by offering some sort of gesture of good will. A free mini or one of the cheaper games (such as Stacking or Lead & Gold or one of the Sonic games recently released on the PlayStation Network) would go some way to redeeming themselves in this matter. I don’t think we should expect compensation but we do pay quite a lot for the privilege of playing on these consoles and it would be nice for Sony to show how much they value our custom and patience.