Sony Issues A New Update On PSN

And it’s not really looking to good. Here is what Sony had to say,

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

Is there anything that the alleged hackers didn’t get? You can check out the full post over at the PlayStation Blog. They mention what they are currently doing to fix the problem, how you can get a free credit report, and what to do if your online data was compromised in this serious breach of security. I don’t know about you guys, but I’m a little worried now, luckily for me, the card that I have on my account just expired. For those of you that don’t care about the security breach and just want to get back to online gaming, Sony goes on to say that they except some services to be restored within a week.

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  • At least Sony is being open and honest and telling us what happened, and what they are doing about it. Had this been MS, they’d just blow smoke up our ass’s.

    • Corey

      This would never happen with MS. Pay for premium service.

    • lets not turn this into a MS vs Sony argument. It hypothetical to assume what any other company would do in this circumstance. I’m not defending MS, just saying that we have nothing to gain from saying they would have handled it any differently.

      I’m in shock that the reason for pulling PSN is as serious as it now seems. Has there been a larger legitimate data protection leak in history?

  • Daniel Horowitz (HavenDan)

    Now it’s gone from inconvenient to dangerous..

  • what scares me and will many others is how some people use the same login details for their online services, so if someone has their PSN credentials then a load of other accounts are now compromised.

  • also, with this personal information that was stolen, why wait a week?! That is an absolute disgrace to not inform the public about this. I applaud Sony for the frank and open update but their reluctance to publish what was stolen in a timely manner is almost as bad as the actions of the person who stole it – it is highly irresponsible. My knowledge of the law is not as good as it once was but surely Sony had an obligation to let everyone know what was stolen as and when they knew and no-one can convince me that Sony only had this confirmed today.

  • Well things go from bad to worse for Sony. I smell a class action lawsuit coming. Personally I believe that the PSN is on life support and it may come to a point where Sony have no choice but to pull the plug. If Sony can’t return the service within the next 7-10 days I don’t expect it to be back to normal for months if at all.

    • They did say that they expect it up within the next week.

      • they said some parts of the service in a week. As long as i can log in to change password and delete account that will do for me.

        I agree with Stewart, I dont expect PSn to be around by E3. I think Sony have to create a brand new service as the hackers can easily log in as anyone as soon as the current PSN is back online. Scary, scary stuff.

        By the way, just in case anyone is in any doubt, I take no pleasure in the fact this has happened to Sony. I wouldn’t care which companny got hit, the sensitive data that has been stolen would frighten me regardless on whether it was Apple, microsoft or Skynet.

        • As long as I can use my Hulu, Netflix and game online (I’m rocking a free account now on the Xbox so PSN has been my source of online gaming), that’s all I care. And we don’t still know for sure that they got passwords, those still could have been encrypted. This though is a huge hit gaming, and even online security in general.

  • on a lighter note – thanks for bringing this update to our attention Steve


  • Well I am glad to see Sony letting the community know what is going on and I am glad I have no credit card info on file.

    Is there a way we can maybe not let Gemini Ace see this post not that he isn’t a PSN fan or anything

  • i wonder if Microsoft will use some smart marketing over this issue…