Customer Sues Sony Due To Negligence Regarding Data Breach

It was only a matter of time, you know? The first costumer to sue Sony due to the infamous data breach (which is compromising potentially sensible information of more than 75 million users around the world) happens to be Kristopher Johns from Birmingham, Ala. who accuses the Japanese firm of not taking “reasonable care to protect, encrypt, and secure the private and sensitive data of its users.”

This happens in the middle of certainly a dark time for Sony, as its PSN has been hacked and the information of its users have been breached, resulting in a complete turning off of both the PlayStation Network and the Qriocity service. Johns is demanding economic compensation, free credit card monitoring, and seeking class action status, while alleging the Japanese giant failed to let its costumers “make an informed decision as to whether to change credit card numbers, close the exposed accounts, check their credit reports, or take other mitigating actions.”

This allegations are aggravated by the fact Connecticut Democrat Richard Blumenthal expressed serious concern towards Sony due to its lack of a faster reaction in order to notify PSN users of the ongoing breach. He affirms Sony should give financial data security services and free access to credit reporting services to all the affected customers for two years in order to gain protection from theft.

Here‘s Kristopher Johns complete lawsuit.

Source: CNET





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  • customer + consumer = costumer? =P

  • Morely the IT Guy

    Firstly, there is no evidence whatsoever that the PSN was “hacked” by an outside agency; all we have is Sony’s word on that, and since Sony has repeatedly lied and used illegal methods to attempt to protect their markets (the Sony/BMG audio CD rootkit virus, for example), they are not a credible source.

    Secondly, I’m interested in what kinds of costumes Mr. Johns makes. Or is he perhaps a customer, and not a costumer at all?