Sony certainly has been dragged through the mud the last few weeks, huh? I still find it hard to believe how all of this happened so quickly; even if Sony wasn’t top dog on the current gen’s console war, it was making some headway, and certainly had history on its side for making the PS3 a long-term win. With the hacks and outages of late, however, enough of a dent in Sony’s image may have been made to prevent such a thing from happening. That being said, Sony has announced an offering to current and past customers as a way of compensating for the lost time (SOE also has an offer). It brought on this week’s question:
Do you feel that Sony’s compensation in the Welcome Back program is satisfactory?
I am sure most people won’t argue with free stuff, but are what was offered enough? Should anything have been offered at all for a free service going down? Do you even plan on using the credit protection services? I don’t own a PS3 (though I do have an old SOE account from Everquest that I might utilize for 45 days), but I think the olive branch offered is a good one. The real test will be in console prices down the road: will Sony slash the price on their system to lure in people who have pulled their interest away?
Lots of commentary this week from the Twitter-verse. Let’s see what was said:
@SakimotoFanboy: I would tell you if the Store would open, like, ever. >:(
@Jeremy_LaMont: Yeah, prob. That sort of thing is pretty arbitrary anyway. Theft protection is most relevant to me. Free games are nice tho. I think they covered the imporant stuff as well as possible, and the games/PSN+ to try and “make nice”.
@endlesshistory: I don’t think people realize the value of the free one year’s use of an identify theft protection program alone.So, yes. PSN users should take advantage of it when it becomes available.
@wcc5723: The Welcome Back Program is a great gesture and the compensation they’re offering is satisfactory after all free is free
@bilmcgee: Yep. People are going to complain no matter what. The package is better for newer users than long time players who have those games
@Lifeandall: I’m not a PSN user, but wanted to become one for this program. So yes, I think it is pretty sweet.
@IncreaseBlue: The amount they’re willing to cover on the identity theft program is quite a bit, plus free games is more than enough I think.
Thanks to those that responded this week. Keep an eye out in #PNASQ on Monday when I’ll pose next week’s question. Want to sound off? Vote above, and comment below!
A Simple Question (ASQ) is a weekly segment for Platform Nation. Each week on Monday, I’ll ask a question on Twitter at #PNASQ. Give a response and let the world know what you think; there is no right or wrong answer here. If you have a suggestion for a question, hit me up on twitter @vttym.