Following on from a recent spate of hackings within the gaming industry, Codemasters, the company behind DiRT 3, Operation Flashpoint Red River and the Official Formula One game, are the latest company to fall prey to hackers. In an email to its customers, Codemasters admitted that its servers had been hacked by persons unknown on 3rd June. An investigation has shown that customer names and addresses, dates of birth, email addresses, telephone numbers, encrypted passwords, IP addresses and Xbox Live Gamertags may have been compromised.
“Please note that no personal payment information was stored with Codemasters as we use external payment providers, meaning your payment details were not at risk from this intrusion.”
“Whilst we do not have confirmation that any of this data was actually downloaded onto an external device, we have to assume that, as access was gained, all of these details were compromised and/or stolen. The Codemasters.com website will remain offline for the foreseeable future.”
The email went on to say, “Should you have any concerns or wish to speak to a member of our Customer Services team, please email them at firstname.lastname@example.org.“
The software for changing forum passwords is still offline, but the company is endeavoring to get it back up and running as soon as possible. Users are recommended to change any shared passwords, and to be on the lookout for phishing attacks. Upon trying to access the Codemasters website, customers are being automatically redirected to the company’s Facebook page, where they have set up a discussion board.
With a long list of angry comments, and numerous customers unhappy that yet another company has fallen afoul of hackers, there is no doubt that this recent attack ,and the prolonged delay in getting back online, is sure to hurt the company’s profits. Sony has reported that the recent hack on its PlayStation Network has cost around $200m in security, support and legal bills, not to mention the lost profits from many of the users switching to other consoles. Only time will tell how this will affect Codemasters operations going forward.
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