It was a huge headline last week; GameStop admitting to removing coupons from copies of Deus Ex that allowed consumers to get a free copy of the game on OnLive. Later, GameStop simply pulled the game from their shelves, stating that they would not sell the game until it had the coupon removed. Finally, they offered something to gamers affected by this situation, in an attempt to placate what had grown to be a very irate mass of gamers. But was it too little too late? Was GameStop in the right here, or were they just flexing their muscles to try and bully Square and OnLive?
Was GameStop within their rights to remove OnLive coupons from copies of Deus Ex?
(You may need to refresh the page to see the poll)
Please note, I’m asking whether GameStop had the right to do it, not whether you think it’s right that they did. I’m pretty sure many would agree that the decision was a poor one, giving GameStop a lot of negative press while pumping a ton of advertising to OnLive for free (and right before PAX Prime, where OnLive was giving away their MicroConsole for free to visitors of their booth). I guess if I was being honest, I’d say GameStop had the right, as this coupon insertion by Square may have been a violation of the agreement between the two companies. However, just because you have the right to do something doesn’t mean you should. I think it was a terrible decision by GameStop to go about it the way they did, and I’ve made it known that I will no longer be a customer of GameStop as a result.
What do you think? Vote in the poll above about whether GameStop was within their rights, and tell us in the comments below whether or not you agree or disagree with their decision?
A Simple Question (ASQ) is a weekly segment for Platform Nation. Each week on Monday, I’ll ask a question on Twitter at #PNASQ. Give a response and let the world know what you think; there is no right or wrong answer here. If you have a suggestion for a question, hit me up on twitter @vttym.