UPDATE: Many users are reporting that it is now working and Epic have updated their forum post with the suggestion that people try it again. Some people still seem to be having problems though, so for now just keep trying and keep an eye on the official thread.
In the last few hours the Raam’s Shadow DLC was released onto Xbox Live Marketplace for 1200 Microsoft points. If you’ve bought the season pass you should be able to download it for free, but right now season pass holders are reporting that they are directed to the 1200 Microsoft point version like everyone else.
Epic have opened a support thread for the issue on their forums and so far have this to say:
“Hey folks, we’re talking with Microsoft about Season Pass Holders having issues downloading the RAAM’s Shadow DLC. As soon as we hear some news we’ll post here and on our social channels. We’re very sorry for the delay and we’ll get this sorted out as soon as possible.”
It’s not much to go on and with no more information than that we’d recommend season pass owners hold out on downloading it until Epic and Microsoft are able to fix the problem as right now you will be charged for it. In the mean time keep an eye on the support thread for any official updates.